HP takes down Microserver facebook page

If you noticed the flurry of activity on my blog yesterday, you might have noted that there was some new info posted regarding the Microserver G8. This was also posted to a page on Facebook called HP Microservers. But don’t click the link. Why? Facebook have removed the page, so you will be greeted by this:


This morning at just before 6am AEST, I was sent the following email with the ominous sounding title ‘Facebook Warning’:


Facebook Pages may only be administered by authorized representatives of their subject matter. As a result, your Page has been removed for violating our Terms.

Learn more about our Terms:


The Facebook team

I then checked Facebook and sure enough – the page is gone. Somewhere over 900 likes, an engaged community of Microserver users, posts and information going back nearly 2 years, lots of goodwill…. all gone. Hell, there was more than one HP employee that had liked the page, including the former Product Manager for the Microserver G7 who was promoted to the DL385 range after a very successful initial model.


The section of the Facebook Terms of Service for pages I believe that it was removed user states:

I. General
A. Only authorized representatives may administer a Page for a brand, entity (place or organization), or public figure.


So it appears that I am not an authorised HP representative. And that’s fair enough, however there were plenty of places mentioning it was not a HP affiliated page, it was run by fans. The Facebook Terms of Service keeps going

I. General
B. Any user may create a Page to express support for or interest in a brand, entity (place or organization), or public figure, provided that it is not likely to be confused with an official Page or violate someone’s rights.

Well, maybe it was because it was only called HP Microservers rather than HP Microservers Users Group or Fans of HP Microservers.

Nobody really knows why, but since the page had been up and running for up to two years, with multiple HP Employees on the page and contributing, one has to wonder what took them so long to request Facebook remove it. You only need to look at the content posted yesterday, including my posts about HP Proliant G8 Microservers leaked and EXCLUSIVE: USB3 is confirmed on Microserver G8, notwithstanding other information on the Facebook page itself.

Added to the leak by yesterday, where they stated it was going to be styled in the same design as the other HP Gen 8 servers, we decided to go looking and found that a HP Employee had posted a photo of the new Microserver G8 on Twitter with it’s other Gen 8 relatives. That’s right, it was freely posted by a HP employee. We of course grabbed it and used it – because if an HP employee puts it out there, it’s public knowledge and any ‘posts are my own view and not of my employer’ disclaimer be damned.


The really puzzling thing is that we previously removed information about the G8 model back in April when some eagle-eyed Microsavants (that’s a Microserver nut to the average person) found details of accessories for the upcoming G8 models on HP’s website itself! All this info went onto various forums around the world and is still available, however I was asked to remove it from the Facebook page. I elected to comply with that request at the time as a gesture of good faith to HP, and try to forge some sort of partnership with them.

There is of course more to this story, and as it plays out I will be posting more details. However there is a time and place for everything, and now is not the time to be discussing those points.

It is such a shame to see the wealth of information and links to cool Microserver implementations like putting one in the back of a Dodge Viper is now lost. The membership I am sure will be upset by this as well. Most of them really like the G8 model information, and most were talking about buying one, two or even more. It would seem that once again, a big corporate has literally stomped on the head of an social community that loves its products. Seems counter-intuitive to me.

Hopefully HP will see some sense in the next 24 hours and ask Facebook to reinstate the page, if that is even possible. Stay tuned people, a Microserver community on Facebook will be back.

2 comments for “HP takes down Microserver facebook page

  1. txtech99
    May 25, 2013 at 13:19

    I wont repeat the whole comment here that I just posted on the delimiter site, but basically just make a new facebook fan page without “HP” in the name. You should totally call it like “MicroSavant” – that name is awesome. The new page will get free press from this fiasco and you may get more likes than before.

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